Get the help you need, when you need it. Our dedicated support team is available 24/7 to assist you.
Choose your preferred way to reach us
Chat with us in real-time
Our support team is available around the clock to help you with any questions or issues. We're committed to providing fast, reliable assistance whenever you need it.
Quick answers to common questions
Log in to your dashboard, navigate to "Virtual Cards," and click "Create New Card." Choose between Naira or Dollar cards, set your spending limits, and your card will be issued instantly.
Our fees vary by service: Interbank transfers (0.5% + VAT), Virtual Dollar Cards (1.5% + VAT), Virtual Naira Cards (1.2% + VAT), Airtime & Data (1% + VAT), Utility bills (0.8% + VAT), and Crypto payments (2% + VAT).
Most transactions are processed instantly. Interbank transfers typically complete within minutes, while international transfers may take 1-3 business days depending on the destination country.
Yes. We use bank-level encryption, are PCI DSS Level 1 certified, and implement multi-factor authentication. Your data is protected with industry-leading security measures.
MetroPay supports payments in 150+ countries and 135+ currencies. Our virtual dollar cards work anywhere Mastercard is accepted globally.
Find answers and learn more about MetroPay
Comprehensive guides and API references
Step-by-step video guides
Search our extensive help articles
Can't find what you're looking for? Fill out the form below and we'll get back to you.